Privacy policy
What we collect on linedesk.ai, why, and how you control it. One policy for everyone, wherever you live.
Effective November 11, 2026
Who we are
Linedesk is run by Sauerbier & Gutberlet GmbH, Buchenweg 1, 69221 Dossenheim, Germany. We are responsible for the data described here. Write to [email protected] for anything about it.
This policy covers this website, the Cloud waitlist and the partner directory. It does not cover self-hosted Linedesk: a business that runs Linedesk on its own server keeps its calls and customer data there, and we never receive them.
What we collect and why
Visiting the site
Our host, Cloudflare, processes your IP address and browser details to deliver pages and block attacks. We don't keep access logs or run analytics. When you submit a form or sign in, we store your IP address for up to an hour to stop abuse. Legal basis: our legitimate interest in a working, secure site (GDPR Art. 6(1)(f)).
Joining the waitlist
We store your email address, the list you joined, the time, your country (estimated from your IP address) and the page you signed up on. We use it only to tell you when Linedesk Cloud opens, and delete it after that or as soon as you ask. Legal basis: your consent (Art. 6(1)(a)), which you can withdraw at any time by writing to us.
Applying as a partner
We store what you enter in the application and use it to review it, run your listing and send you sign-in links and status emails. Once approved, everything except your name is public in the directory. You can edit or delete your listing on your partner page at any time; deleting removes it right away. Legal basis: providing the listing you asked for (Art. 6(1)(b)).
Contacting us
When you email us or use the contact form, we get your email address, your name if you give it, and your message. The form isn't stored on the site; it's sent to our inbox. We use it to answer you and keep it only as long as that, or business record-keeping rules, require. Legal basis: our legitimate interest in answering you, or a contract with you if it's about your listing (Art. 6(1)(f) or (b)).
You don't have to give us any of this. Without your email we can't put you on the waitlist, and without the application details we can't list your agency.
Cookies
Only the ones needed for something you asked for, so there is no cookie banner. Partners get a sign-in cookie (ld_partner) that lasts up to 30 days. Cloudflare may set a security cookie to tell people from bots.
Who processes data for us
Cloudflare, Inc. hosts the site, its databases and the emails we send. Google LLC runs our email inbox. Both are based in the United States and process data only on our instructions. Transfers outside the EU rely on the EU-US Data Privacy Framework, under which both are certified, and on the European Commission's Standard Contractual Clauses. We disclose data to others only if the law requires it.
Your rights
Wherever you live, you can ask us to see, correct, delete or export your data, or to stop or limit using it. Write to [email protected]. It's free, and we answer within a month. We may ask you to confirm the request from the email address in question.
In the EU and UK you can also object to processing based on legitimate interests and complain to a data protection authority. Ours is the State Commissioner for Data Protection and Freedom of Information of Baden-Württemberg.
Because we don't sell or share personal information or use it for targeted ads, there is nothing to opt out of under US state privacy laws. Neither we nor anyone else tracks you across websites through this site, so Do Not Track and Global Privacy Control signals change nothing here.
Changes
If we change this policy, we update it here and change the date above. If a change affects data we already have, we tell you by email first.